FOR CUSTOMER SERVICE, PLEASE EMAIL YOUR ORDER NUMBER AND QUERY TO NC.NATALIECLARICE@GMAIL.COM

ORDER SHIPMENT AND TRACKING INFORMATION WILL BE SENT VIA EMAIL ONCE YOUR ORDER SHIPS.

IN ORDER TO PROVIDE THE BEST CUSTOMER SERVICE, ANY CONCERNS REGARDING ORDERS MUST BE RECEIVING IN WRITING WITHIN 14 DAYS OF PLACING THE ORDER OR 7 DAYS WITHIN THE DELIVERY OF THE ORDER.

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR DUTY AND TAX MAY VARY BY COUNTRY

REFUSED PACKAGES WILL BE CONSIDERED FORFEITED AND ARE NOT ELIGIBLE FOR REFUND OR CREDIT.

WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED SHIPMENT. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RE-SHIPPED, IF AVAILABLE. THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS REGARDING CARRIER CLAIMS. THANK YOU.